| Job Information |
For a modern and growing retail company, with business activities on the ABC islands, we are searching for candidates to fill the newly created position of
RETAIL MANAGER (Location: Aruba)
In this position you will be responsible for the daily retail operations of the stores in Aruba and assist with retail management assignments in Curacao and Bonaire. This position has a large degree of freedom in scheduling and prioritizing the day to day work. You will report to the Managing Director and supervise all retail staff. Responsibilities include:
- Ensuring a quality level of service in the stores, by guiding and supervising store supervisors, and coaching, motivating all retail staff, divided over three stores;
- Ensuring ample inventory levels in the stores, reporting shortages/overages to Management and plan actions accordingly;
- Conducting staff meetings, training sessions and presentations on quality of service, client feedback scores, commission structures, new products and retail strategies;
- Ensuring that all retail procedures are documented and readily available to the retail staff;
- Visiting stores in Curacao and Bonaire (on average once a month) to guide staff and inspect compliance with company rules and regulations;
- Assisting the Managing Director with retail strategies, plans and budgets.
REQUIREMENTS
- A minimum of completed and relevant Associate’s Level (but preferably a Bachelor’s Level) of education;
- At least three (3) years of successful experience in a retail supervisory position;
- Entrepreneurial thinker with a clear passion for sales, client service and helping retail staff develop sales and service skills;
- Strong verbal communication and presentation skills in Papiamento, Spanish and English;
- Proven teambuilder with insight in effective leadership and management styles;
- Good writing skills in English and Dutch;
- Good time management and organizational skills, accurate, neat;
- Excellent computer skills (MS Office) with mindset to process business information digitally;
- Valid driver’s license B and use of own car (car allowance applies);
- Ability to travel.
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