Director

The Director will drive the strategic vision of the foundation, ensuring that its programs and initiatives continuously improve service quality across the hospitality industry. The ideal candidate will be a strong leader, able to collaborate closely with the Board of Directors, manage day-to-day operations, and ensure the foundation’s financial health while advancing its mission of service excellence.

The Director:

• Leads the development and implementation of the foundations strategic plan.
• Communicates regularly with the Board on all matters impacting the foundation, ensuring they have the necessary information to fulfill their duties.
• Drive the creation and implementation of educational programs and objectives that address the needs of stakeholders, including hospitality professionals and businesses in Aruba.
• Identify and pursue new opportunities to expand the reach and impact of the foundation’s programs.
• Continuously assess and improve operational, training, and marketing strategies to ensure efficiency and relevance in enhancing guest experiences.
• Collaborate with the Board to establish and maintain a strong People Management strategy.
• Oversee human resources administration, ensuring that recruitment, training, and talent management align with the foundation’s goals.
• Oversee financial management, including budgeting, reporting, and auditing, ensuring transparent and accurate financial oversight.
• Act as the primary spokesperson and representative of the foundation, building strong relationships with external stakeholders such as hospitality businesses, media, government bodies, and the public.