- Aruba
- Fulltime
- Apply for this job
We are looking for a dynamic and motivated Operations Manager. This role is all about efficiency, customer satisfaction, and profitability—driving smooth operations while inspiring the team with fresh ideas and an energetic approach.
Job Description
As the Operations Manager, you oversee the execution of our core activities and ensure smooth operational efficiency.
Key Responsibilities:
- Inspire, mentor, and develop a diverse team of employees, fostering a culture of excellence, accountability, and continuous improvement.
- Act as an initiator, building respect and strong relationships through effective communication and decision-making.
- Oversee and optimize Parts, Service, Bodyshop, and After-Sales operations to enhance efficiency, accuracy, and overall customer satisfaction.
- Lead stock management, shipping, and receiving activities with a focus on precision and timely delivery.
- Monitor sales performance, conduct market surveys, and implement strategies to achieve and exceed targets.
- Ensure compliance with company policies, governance frameworks, and safety standards across all departments.
- Conduct regular audits, provide constructive feedback, and ensure adherence to quality standards.
- Identify growth opportunities and implement strategies for ongoing enhancement of operations and services.
- Collaborate on budgeting, pricing strategies, and market analysis to strengthen competitiveness and profitability.
- Develop and implement initiatives to boost customer retention, satisfaction, and loyalty.
Requirements
- Bachelor’s degree in Logistics, Operations or a related field.
- Min. 5 years’ experience in a similar role, with a proven track record of improving processes and achieving operational efficiency.
- Background in operations management within the automotive sector is a plus, with a strong understanding of industry standards and regulations.
- Strong leadership, decision-making, and communication skills to effectively manage a team and drive results.
- Ability to oversee multiple departments, prioritize tasks efficiently, and thrive in a fast-paced environment.
- Proficiency in English and Papiamento, Spanish and Dutch are a plus.
- Proficiency in Microsoft Office, particularly Excel for financial analysis and reporting.
- Eagerness to learn new technologies, embrace industry changes, and grow within the role.
- Capable of working both independently and collaboratively with other departments to achieve company goals.
