We are looking for a hands-on and driven Technical Operations Manager to oversee our daily operations across Electrical Services, Solar Installations, and Sales. In this role, you will ensure projects are delivered safely, efficiently, and to the highest quality standards while leading and developing a multidisciplinary team.
Combining technical expertise with strong leadership skills, you will coordinate people, projects, and processes, continuously identify opportunities for improvement, and help deliver outstanding service to our customers. You are solution-oriented, decisive, and motivated to drive operational excellence in a dynamic and growing organization.
Key Responsibilities
- Lead and coordinate the daily operations of the Sales, Solar Installations, and Electrical Services teams, ensuring efficient execution of projects and service activities.
- Plan, oversee, and monitor projects from initiation through completion, ensuring delivery within scope, timeline, budget, and quality standards.
- Foster effective collaboration and communication between departments to ensure seamless project execution and customer satisfaction.
- Analyze operational workflows, identify inefficiencies, and implement practical, sustainable process improvements.
- Investigate operational challenges, identify root causes, and develop effective long-term solutions.
- Drive continuous improvement initiatives to enhance operational efficiency, quality, safety, and service delivery.
- Build and maintain strong relationships with key clients and independently manage commercial opportunities from initial contact through successful project completion.
- Translate customer needs into practical commercial and technical solutions in collaboration with internal teams.
- Lead, coach, motivate, and develop team members while promoting accountability, collaboration, and continuous improvement.
- Monitor operational performance using relevant KPIs and take timely action to achieve business objectives.
- Ensure compliance with company policies, safety regulations, and quality standards.